Delivery & Returns

Delivery Policy

Once ready for delivery, we post tickets safely using Royal Mail. We currently post to addresses that reside in the United Kingdom and Republic of Ireland.

The costs of delivery are:

United Kingdom: Royal Mail Special Delivery – £7.25

Republic of Ireland: Royal Mail International Tracked – £15.00

We will send you an email notification once your tickets have been posted. If you have not received your tickets within adequate time from receiving your notification from us, please contact us and we will investigate further.

Returns Policy

Ticket Arcade can only offer refunds in the event of cancelled events. If one purchases a ticket and decide you cannot attend, Ticket Arcade will always endeavour to re-sell your ticket to minimize or eradicate your losses.

In the event a cricket match is partially played, then we will offer a part refund in accordance with the terms and conditions on the ticket.

Ticket Arcade accepts card payments in advance of events. We are happy to take a part payment as a deposit , the full remaining payment would be required when the tickets arrive with us.

Ticket Arcade welcomes all emails and phone calls with a friendly flexible service, tailored to match your needs. Unlike the large corporations, we do not keep customers waiting in a long phone queue, we do not pass the buck and we respond to each and every single email the same day.

If you are undecided about what event to go for , if you have a group of people or a hen party or stag party and need ideas on events, then we;’re here to help We can make suggestions, offer group packages, tickets, hospitality and transport to most events.

Welcome to the Ticket Arcade family, Happy Shopping!